Customer Support

At Muni E-cart, we're dedicated to provide the best customer service possible. If you have any questions or concerns, please don't hesitate to reach out to us.

Contact Us

If you have any questions or concerns, please fill out the form below and our support team will get back to you as soon as possible.

Or send us a message!

FAQ

Any plans on making it international if a chance comes up?

Yes! If a chance comes up in the future and if the reception of our website is good, we'll definitely look into catering international artists to further widen our reach which would be beneficial to all our artists as well.
How long is the shipping going to take?

We cannot guarantee how long it will be in transit as the courier manages that, however we'll be shipping orders within the week an item is placed. In the meantime, same day delivery will not be available.
Will there be an app version of this or just a website?

Currently, the Muni website is on the works. However, making an app is a difficult feat for two people starting a small venture. If things look up in the future, with your support, we might just be able to make one!
What other services do you have?

We are planning on offering sticker and art print services. We will update our social media when it comes, so keep an eye out for that!
How will we know if the goods we purchase are of good quality?

Based on our previous survey, some of your concerns were damaged goods or stale stickers. Rest assured that we at Muni will make sure that the merch are of great quality, and do our best to secure the packaging of the goods before handing them over to our logistics partner.
How do we know we're not getting bootleg goods?

As artists ourselves, we value the integrity of the goods that we will be featuring. All artists who will apply at Muni will be screened to ensure that every merch is made with their own artwork. If by any chance an artist is caught using traced or plagiarized artwork for their merch, please report them to us and we will take action accordingly.